FAQ
Frequently asked questions.
Is this cryptocurrency?
No. There is no token and no mining. Genie performs ordinary commercial computing — the kind businesses already pay for — and its owners are paid in ordinary money.
What will it cost?
The final price isn’t published yet, and we don’t announce numbers before they’re final. Reservations are not yet open, so no money is involved today; when they open, the $100 deposit will be fully refundable and will count toward your Genie if you confirm at the published price.
How much will I earn?
We don’t know yet, and we won’t pretend to. Earnings depend on how much surplus your panels make and on real customer demand for the work. Before anyone confirms a purchase, we’ll publish measured results from real homes — including the low ones. Any company selling you a projection today is selling you the projection.
Will the reservation really be refundable?
Yes — 100%, any time, one click, right up until final pricing is published. Reservations are not yet open, but that commitment is fixed now: after pricing is published, you either confirm at the published price or take an instant refund. There will be no scenario where your $100 is stuck.
Will it raise my electricity bill?
Genie’s operating rule is to use only the surplus your panels produce beyond what your home is using. It is designed never to draw grid power, and its energy behavior is recorded so this isn’t a matter of trust.
Is it a battery? Does it store power?
No. Genie stores nothing and sends nothing back. It converts surplus into computing work in the moment the surplus exists — when the sun stops, the work stops.
What happens at night, or on a cloudy week?
Genie waits. It runs only on surplus, so with no sun there is no work — and the app shows the quiet day as a quiet day instead of smoothing it over. Idle time is part of the honest math we’ll publish before anyone pays full price.
Why not just export the surplus to the grid?
In many homes the surplus earns little at export, and in some it’s curtailed or never generated at all. Genie is designed for that gap — but whether it beats your export arrangement depends on your home and on real demand, and we’ll answer that with measured results, not a brochure.
What kind of work does it run?
Ordinary commercial batch computing — the behind-the-scenes work businesses already pay for, chosen because it can wait for the sun. Jobs arrive sealed, run sealed, and leave sealed: Genie can’t read them, you can’t read them, and the customer can verify exactly what ran.
Do I need a battery or a special solar setup?
Genie is being designed for ordinary rooftop-solar homes, with no battery required. Exact compatibility will be part of the full specifications published before anyone confirms a purchase.
Can I turn it off?
Any time, for as long as you like. It’s your appliance on your electricity. Turning it off never triggers a penalty — it just means no work runs and nothing is earned while it’s off.
Does it need my internet?
Yes — an ordinary home connection. Work arrives and results leave encrypted. Genie makes only outbound connections and does not accept incoming ones.
Can I see what it’s doing?
Always. The app shows energy used, work performed, work sold, and money owed — and when demand is quiet, it shows that too.
Is it loud? Where does it live?
It’s designed to live indoors like any other quiet appliance. Full specifications will be published before anyone confirms a purchase.
When can I get one?
We don’t promise dates — not for shipping, and not for reservations opening. When reservations open, they’ll hold queue order; the moment there’s something real — specifications, measured results, final price — reservation holders hear first.
Who is Element 31?
An American company that builds serious computing machines. Genie is our program for putting wasted household solar to work. More at e31.io.